‘My Work Matters’ Questionnaire


  1. What is your job title?

 Account Coordinator out of our Elkhart location

  1. Describe your role within the company.

My role as an account coordinator is to ensure each customer is taken care as if they were our top customer. Answering any questions or concerns they may have and ensuring they can depend on Colbert to deliver.

  1. Describe your typical day.

A typical day for me starts out with a lot of COFFEE. It’s a must to be caffeinated for the day as you will more than likely be running around the office and plant “fighting fires” as we Elkhart people like to say. Always questions to be answered from PO’s, to invoicing, shipping and everything in-between – we must always be on our toes! Entering PO’s, estimating, tracking jobs, and answering customer emails/calls are just a few things on the daily to-do list. Multitasking is a HUGE part of being an account coordinator. I can’t remember the last time I was able to completely finish a project without juggling 3 or 4 other things going on at the same time… it just doesn’t happen. Safe to say sticky notes and spreadsheets have become my best friends within the last 3 years working for Colbert.

  1. What do you enjoy most about your job?

 I love the people I work with. Not to say we don’t bumps heads from time to time BUT they make work enjoyable. I also love how no two days are ever the same. Every day you come into work and never quite know how the day is going to go. You may start out with a to-do list of everything you think needs to be done but that list quickly transforms into a completely new list.

  1. What does Colbert PRIDE mean to you?

Colbert PRIDE to me means our customers can depend on us to meet all their needs and provide good quality cartons. We will go to great lengths to ensure the customer is happy. As for us employees of Colbert, it mean we can depend on one another and work as a team to get the job done.